For professionals


We use the POOL Activity Level (PAL) Instrument for Occupational Profiling to screen suitability of referrals. This also forms part of the assessment that will inform activity planning. This simple checklist which includes the remit for our services can be downloaded here.

Referral Checklist PDF

Referral Form (word)

Referrals can be taken by telephone:01752 692264 or via post to Memory Matters South West CIC, Airport Business centre, Estover, Plymouth PL6 7PP


We are deeply commited to helping care homes, domicillary agencies and hospital staff meet the complex needs of people living with dementia.

We have a range of training and activity packages for you to choose from. These can be delivered in-house so that staff have the opportunity to explore ideas and challenges together as a team.

Find out more about our courses


We are always interested in hearing from creative, fun, passionate and professional people with a gift for bringing about well-being. For current vacancies click here